Nord Stream 2 has developed and applied a structured process for engaging with stakeholders. These are set out in the Stakeholder Engagement Plans (SEPs) for each country concerned: Russia, Sweden, Finland, Denmark and Germany.
Responsibility for implementing the SEPs is assigned to designated company representatives and experts at the country level, who manage the dialogue between the company and third parties. During the permitting process, comments raised were passed on to the relevant company experts for response.
Comments or grievances on the project are managed through a formal grievance mechanism that is defined in the procedure provided below, and summarised within each country SEP.